How do I clear the cache on my browser?
Common login or system errors can sometimes be fixed by clearing your cache.
Answer
Many issues related to databases or logging into systems can be fixed by clearing your browser cache.
The shortcut Control+Shift+Delete on PCs and Command+Shift+Delete on Macs will quickly bring up the prompt to clear your cache in most browsers.
For browser-specific instructions, see below:
- Clearing cache in Chrome.
- Clearing cache in Firefox.
- Clearing cache in Safari.
- Clearing cache in Edge.
- Clearing cache in Opera.
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- Contact us via our Live Chat or through our Ask a Librarian email form. For questions asked by email, we will get back with you ASAP and within at least one business day.
- We will do our best to troubleshoot any issues that you are having.
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