Q. Why am I getting a privacy error message when trying to login to the databases from home?
Answer
Sometimes the browser has problems reading the security certificate set-up on the proxy server that allows you to login from off-campus. When that happens you get a privacy error message when trying to access the database.
In the Chrome Browser, to access a database after seeing this error:
- Click "Advanced" on the error page
- Click on the URL listed under the "Advanced" section
This will bring you to the database.
Don't worry, there shouldn't be any danger when you bypass the privacy error page. The login site is secure, and the database site is secure. The problem is with how the browser is reading our website security certificate.
Topics
Comments (0)
Contact Us
The physical Learning Commons/Library is closed but services are available digitally. Find more FAQs about the COVID-19 shut down
Didn't find an answer? We are here to help! Look for our Chat Widget to Chat with a Librarian:
Spring Term Chat Hours: January 25 - May 14
- Monday - Thursday, 10:00am - 5:00pm
- Friday, 10:00am - 4:00pm
- Saturday, 1:00pm - 4:00pm
Missed us at chat? Submit a question through the link below and we'll reply ASAP or within 24 hours.